IT Services For Atlantic Canada Businesses:

Are You Sick And Tired Of Dealing With IT Service Providers That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything They Do?

If so, give us a call and let us show you what fast, friendly and highly responsive outsourced IT services should be for your small to medium business: 506-383-2895

IT Buyers Guide

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The New Brunswick Business Owner's Guide To IT Support Services And Fees

9 Big Reasons to Choose BeckTekto Support Your Computer Network

1

Live People and Lightning Fast Response Times. Your call will be answered live. You shouldn’t have to endure delays of hours or even days for someone to get around to helping. We can fix most problems remotely within minutes and if not, we will send a specialist on-site to take care of the issue.

2

Help Solving Your Business Problems. We provide business solutions to business problems. We don’t try to sell you the latest techno gizmo – instead – we listen to your business problem and offer several strategies to resolve the ROOT of the problem.

3

Good Old Fashioned Customer Service. We work hard to maintain client loyalty and satisfaction. Matter of fact, 14+ years later, the very first clients to join us when our doors opened are still clients.

4

Blame Games Gone Forever. Sound familiar – The phone company says the problem is with your network, but the network company says the problem is with the phone service? We take ownership of any tech issue and will work to ensure it gets successfully resolved; saving you the time, productivity, and stress.

5

No Techno Babble or Geek Speak. Every industry has its own language, and nothing is more intimidating that having someone ‘explain’ things to you with terms and acronyms you have never heard before. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.

6

Projects Completed On Time AND Budget. There will be absolutely no nickel and diming as we support your company. In the unregulated IT Industry this sometimes happens by unethical and incompetent technicians. We make no excuses. We guarantee the completion of your IT support projects ON BUDGET and ON TIME. No surprises.

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7

100% Satisfaction Guaranteed. You deserve complete satisfaction with our products and services. We’ll go the extra mile to ensure you are happy, that is our commitment to you. No hassles, no problems.

8

Provide the Keys to the Kingdom. Each of our clients has a documented copy of their network information, their passwords, and configuration information. This information is updated on a regular basis to account for any changes and is done transparently. It is YOUR business and YOUR network – your IT guy shouldn’t hold you hostage with the passwords to your network. Having complete knowledge and documentation is essential to protecting your business.

9

Accurate Billing. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.

Our Services

Advanced Security Solutions

Cybercrime threats are at an all-time high. We offer layers of security protection, including advanced threat prevention, detection and response - in real time.

Technology Management

Managed IT services & support to help your busienss run faster, easier and more profitably. Your own IT department for a fraction of the cost.

Data Backup & Disaster Recovery

Peace of mind knowing your data is protected and you're able to quickly get back operational when disaster strikes.

Business Phone Services

Crystal clear VoIP calls that you can rely on. No expensive PBX system to purchase or manage, you save both time and money. Now your staff is no longer tied to a traditional phone and has the freedom to work anywhere.

See what other business owners are saying about us…

…productivity has effectively increased…

"Our experience with BeckTek has been exceptional. Since implementing their proactive approach to IT management, our service requests have dropped by 75% and productivity has effectively increased because we are no longer spending hours each month troubleshooting and trying to resolve IT issues. Having BeckTek as our trusted Technology Management Firm, I have the peace of mind that our needs are being well looked after."

Sam Lanctin Registrar
New Brunswick College of Pharmacists

…our best interests are being looked after…

"With BeckTek, I know our best interest are being looked after as they ensure we have the best solutions for our needs. Their proactive approach to technology means problems seldom crop up however they get things sorted out quickly and efficiently when they do. BeckTek is a provider I would strongly recommend."

Nancy Whipp (Retired)
CEO
CPA New Brunswick

…knows technology…

"BeckTek knows how important technology is to business having seen the impact on the bottom line when technology goes astray. The preventative measures BeckTek brings to the table are well worth the investment."

Paul Robichaud President, EPR Robichaud
Certified Professional Accountants

A Message from Our CEO:

We understand you just want your computers to WORK!

For most business owners, connecting the dots when it comes to technology can be confusing, time consuming and COSTLY. If your computer IT support provider’s profitability is tied to your frequent computer problems and expensive downtime, then the premise of your business relationship is flawed as your goals and theirs are out of alignment. After all, great computer IT support should be HELPING make YOUR BUSINESS run faster, easier and more profitably.

When talking to prospective new clients, I often hear how they have been dealing with: poor response times, nickel and diming, lack of knowledge, reoccurring or constant computer problem, security concerns and fears about recoverability in the event of a disaster or Cyber Attack. At BeckTek, we have developed our business model to address these issues head on to help reduce clients technology stress and frustrations.

Anyone can put out a sign and call themselves a “computer expert”, that’s why you often see computer IT support companies come and go. At BeckTek, we have been helping our clients run securely, efficiently and profitably for over 14 years. We’ve built a reputation for honest, reliable and time sensitive service.

If you are at your wits' end about your current computer IT support because they take short cuts, never seem to get everything working, are unreliable about responding to problems, don’t follow through on promises, don’t take ownership of issues and overall provide shabby service resulting in shaken confidence, we can help!

IT Buyers Guide

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The New Brunswick Business Owner's Guide To IT Support Services And Fees