Your Very Own IT Department and CIO, Without the Overhead

How would your business be different if you had the resources and experience of a fully staffed IT department and CIO dedicated to overseeing your company’s technology strategy, implementation and day-to-day support needs?

As your firm’s virtual IT department, BeckTek Computer Consultants offers an unsurpassed level of customer service, incredible attention to detail, strategic technology planning and hands-on proactive project management that can only be rivaled by a very well-staffed Fortune 1000 IT department.

Here are some examples of tools and methodologies used by BeckTek Computer Consultants to bring world class IT support to your company.

Company Policy on Appropriate Use of Technology Resources
Used to plan the basic information to include in your company policy on appropriate use of e-mail, Internet resources, and company systems in general.

Data Protection Plan
Evaluates overall data security needs with both standard, shrink-wrapped applications, as well as any third party or custom applications. Sets up a regular testing program and basic disaster recovery procedures, as well as internal controls for internal administrators.

Project Plan Packet
System documentation is perpetually updated as changes occur and includes Project Schedule, Supported Application Matrix, Summary of Users List, Network/Phone Cabling, Software Site Licenses, Asset Inventory, Company Shared Folders, Internet and Server Configurations, Domain Name Record Tracking, Security Matrix, Physical Layout and Unattended Maintenance Tasks.

Quarterly Update Report
Summarizes the current Company Standards and Supported Applications, Projects Completed This Quarter, Projects In Progress This Quarter and Projects Planned to Start This Quarter.

Service Agreements are tailored to meet our client’s unique needs and expectations.